GitHub / GitLab Integration¶

With issue tracker integration, you can monitor GitHub / GitLab issues right from within a Zammad ticket.

This feature is optional; if you don’t see it in the ticket pane, that means your administrator hasn’t enabled it yet. Administrators can learn more here.

Ticket detail view showing activated GitHub & GitLab function

Use the and tabs on the ticket pane for an overview of issues related to the ticket.¶

What Can It Do?¶

View related issues

Use the and tabs on the ticket pane to see linked issues, along with metadata like status (open/closed), assignee, labels, and more. Or, simply click the title to view the issue on GitHub / GitLab.

A badge on the tab icon indicates how many issues are linked to this ticket.

Link a new issue

At the top of the ticket pane, select GitHub / GitLab > Link Issue, then enter a valid issue URL. Please note that linking a new issue can be slow sometimes.

Screencast showing how to list and add new issues to a ticket

Remove an issue

Click the ✕ button next to an issue title to unlink it.