Use the ticket pane to manage customer profiles.
Editing a Customer¶
To edit the customer’s profile, use the customer submenu:
Most customer attributes are self-explanatory, but here are a couple that might confuse you:
Customers may (optionally) belong to organizations – skip ahead to learn more.
- Secondary Organizations
Unlike organizations, you can add several organizations here that are not as highlighted. Still, the same behavior applies.
Ask your administrator about how she’d like you to use this attribute (or just leave it alone).