Klavye Kısayolları¶

Zammad supports a wide array of keyboard shortcuts to expedite your workflow as an expert user. But don’t be afraid, you don’t have to remember all of them.

Where to find them?¶

**Klavye kısayolları hile sayfası**na erişmek için ana menünün altındaki avatarınıza tıklayın.

Alternatively, open it with one of the shortcuts below:

ctrl + shift + h (on Linux and Windows)

cmd + ctrl + shift + h (on macOS)

This will open an overview of available keyboard-shortcuts as in the following screenshot:

The keyboard shortcut cheat sheet.¶

List of Available Keyboard Shortcuts¶

Navigation¶

Key / key combination	Function
`shift` + `ctrl` + `d`	Show dashboard
`shift` + `ctrl` + `o`	Show overviews
`shift` + `ctrl` + `s`	Trigger the search
`shift` + `ctrl` + `a`	Open notifications
`shift` + `ctrl` + `n`	Create a new ticket
`shift` + `ctrl` + `e`	Log out
`shift` + `ctrl` + `h`	Show list of shortcuts
`shift` + `ctrl` + `w`	Close current tab
`shift` + `ctrl` + `tab`	Show next tab
`shift` + `ctrl` + `shift+tab`	Show previous tab
`shift` + `ctrl` + `return`	Confirm/submit in dialogs
`↑` / `↓`	Move selection/cursor up and down
`←` / `→`	Move selection/cursor left and right
`enter`	Select item / confirm
`shift` + `ctrl` + `.`	Copy current object number (e.g. ticket number)
`shift` + `ctrl` + 2x `.`	Add the title of the object to the number
`shift` + `ctrl` + 3x `.`	Add the object link URL to the number and title

Translations¶

Note: you need to have admin permissions to use this.

Key / key combination	Function
`shift` + `ctrl` + `t`	Enable or disable the inline translation

Appearance¶

Key / key combination	Function
`d`	Switch between dark and light mode

Tickets¶

Key / key combination	Function
`shift` + `ctrl` + `m`	Create a new note article
`shift` + `ctrl` + `g`	Reply to the last article
`shift` + `ctrl` + `j`	Switch the visibility of the article between internal and public
`shift` + `ctrl` + `c`	Set state of the ticket to “closed”
`shift` + `ctrl` + `←` / `→`	Navigate through article
`::`	Insert text module (while composing an article)
`??`	Insert knowledge base article (while composing an article)
`@@`	Mention a user (while composing an article)

Text Editing¶

How

You can apply a text format before typing or after typing. Example:

Before typing:

Press cmd + i to enter italics mode,
istediğiniz metni yazın ve
press cmd + i again to return to normal text mode.

After typing:

İstediğiniz metni yazın,
seçmek için fareyle tıklayın ve sürükleyin, sonra
press cmd + i to set the text in italics.

Key Combinations

Key / key combination	Function
`ctrl` + `u`	Format text underlined
`ctrl` + `b`	Format text in bold
`ctrl` + `i`	Format text in italics
`ctrl` + `s`	Format text as ̶s̶t̶r̶i̶k̶e̶t̶h̶r̶o̶u̶g̶h̶
`ctrl` + `v`	Paste text from clipboard
`ctrl` + `shift` + `v`	Paste text from clipboard (as plain text)
`shift` + `ctrl` + `f`	Remove formatting of text
`shift` + `ctrl` + `y`	Remove formatting of the whole text
`shift` + `ctrl` + `z`	Insert a horizontal line
`shift` + `ctrl` + `l`	Format as unordered list
`shift` + `ctrl` + `k`	Format as ordered list
`shift` + `ctrl` + `1`	Format as h1 heading
`shift` + `ctrl` + `2`	Format as h2 heading
`shift` + `ctrl` + `3`	Format as h3 heading
`shift` + `ctrl` + `x`	Remove any hyperlink