GitHub / GitLab Integration

With the issue tracker integration, you can monitor GitHub / GitLab issues right from within a Zammad ticket. This feature is optional. If you don’t see it in the ticket sidebar, that means your administrator hasn’t enabled it yet. Administrators can learn more in the issue tracker integration in the admin documentation.

Use the and tabs on the ticket sidebar for an overview of issues related to the ticket.

What Can It Do?

View related issues

Use the and tabs on the ticket sidebar to see linked issues, along with metadata like status (open/closed), assignee, labels, and more. Or, simply click the title to view the issue on GitHub / GitLab. A badge on the tab icon indicates how many issues are linked to this ticket.

Link a new issue

At the top of the ticket sidebar, select GitHub / GitLab > Link Issue, then enter a valid issue URL. Please note that linking a new issue can be slow sometimes.

Remove an issue

Click the ✕ button next to an issue title to unlink it.