Keyboard Shortcuts ================== Zammad supports a wide array of keyboard shortcuts to expedite your workflow as an expert user. But don't be afraid, you don't have to remember all of them. Where to Find Them? ------------------- Click on your avatar at the bottom of the main menu to access the **keyboard shortcuts cheat sheet**. .. figure:: /images/advanced/profile-shortcuts.png :alt: User submenu :align: center :scale: 85% Alternatively, open it with one of the shortcuts below: * ``ctrl`` + ``shift`` + ``h`` (on Linux and Windows) * ``cmd`` + ``ctrl`` + ``shift`` + ``h`` (on macOS) This will open an overview of available keyboard-shortcuts as in the following screenshot: .. figure:: /images/advanced/keyboard-shortcuts.png :alt: Keyboard shortcut cheat sheet :align: center :scale: 85% The keyboard shortcut cheat sheet. List of Available Keyboard Shortcuts ------------------------------------ Navigation ^^^^^^^^^^ ==================================== =================================================== Key / key combination Function ==================================== =================================================== ``shift`` + ``ctrl`` + ``d`` Show dashboard ``shift`` + ``ctrl`` + ``o`` Show overviews ``shift`` + ``ctrl`` + ``s`` Trigger the search ``shift`` + ``ctrl`` + ``a`` Open notifications ``shift`` + ``ctrl`` + ``n`` Create a new ticket ``shift`` + ``ctrl`` + ``e`` Log out ``shift`` + ``ctrl`` + ``h`` Show list of shortcuts ``shift`` + ``ctrl`` + ``w`` Close current tab ``shift`` + ``ctrl`` + ``tab`` Show next tab ``shift`` + ``ctrl`` + ``shift+tab`` Show previous tab ``shift`` + ``ctrl`` + ``return`` Confirm/submit in dialogs ``↑`` / ``↓`` Move selection/cursor up and down ``←`` / ``→`` Move selection/cursor left and right ``enter`` Select item / confirm ``shift`` + ``ctrl`` + ``.`` Copy current object number (e.g. ticket number) ``shift`` + ``ctrl`` + 2x ``.`` Add the title of the object to the number ``shift`` + ``ctrl`` + 3x ``.`` Add the object link URL to the number and title ==================================== =================================================== Translations ^^^^^^^^^^^^ Note: you need to have admin permissions to use this. ==================================== ================================================ Key / key combination Function ==================================== ================================================ ``shift`` + ``ctrl`` + ``t`` Enable or disable the inline translation ==================================== ================================================ Appearance ^^^^^^^^^^ ==================================== ================================================ Key / key combination Function ==================================== ================================================ ``d`` Switch between dark and light mode ==================================== ================================================ Tickets ^^^^^^^ ==================================== =================================================================== Key / key combination Function ==================================== =================================================================== ``shift`` + ``ctrl`` + ``m`` Create a new note article ``shift`` + ``ctrl`` + ``g`` Reply to the last article ``shift`` + ``ctrl`` + ``j`` Switch the visibility of the article between internal and public ``shift`` + ``ctrl`` + ``c`` Set state of the ticket to "closed" ``shift`` + ``ctrl`` + ``←`` / ``→`` Navigate through article ``::`` Insert text module (while composing an article) ``??`` Insert knowledge base article (while composing an article) ``@@`` Mention a user (while composing an article) ==================================== =================================================================== Text Editing ^^^^^^^^^^^^ How You can apply a text format *before* typing or *after* typing. Example: Before typing: * Press ``cmd`` + ``i`` to enter *italics* mode, * enter your desired text, and * press ``cmd`` + ``i`` again to return to normal text mode. After typing: * Enter your desired text, * click-and-drag with the mouse to select it, and * press ``cmd`` + ``i`` to set the text in *italics*. Key Combinations ============================== ============================================= Key / key combination Function ============================== ============================================= ``ctrl`` + ``u`` Format text underlined ``ctrl`` + ``b`` Format text in **bold** ``ctrl`` + ``i`` Format text in *italics* ``ctrl`` + ``s`` Format text as ̶s̶t̶r̶i̶k̶e̶t̶h̶r̶o̶u̶g̶h̶ ``ctrl`` + ``v`` Paste text from clipboard ``ctrl`` + ``shift`` + ``v`` Paste text from clipboard (as plain text) ``shift`` + ``ctrl`` + ``f`` Remove formatting of text ``shift`` + ``ctrl`` + ``y`` Remove formatting of the whole text ``shift`` + ``ctrl`` + ``z`` Insert a horizontal line ``shift`` + ``ctrl`` + ``l`` Format as unordered list ``shift`` + ``ctrl`` + ``k`` Format as ordered list ``shift`` + ``ctrl`` + ``1`` Format as h1 heading ``shift`` + ``ctrl`` + ``2`` Format as h2 heading ``shift`` + ``ctrl`` + ``3`` Format as h3 heading ``shift`` + ``ctrl`` + ``x`` Remove any hyperlink ============================== =============================================