Tabs¶
As you click through Zammad, you will see a list of entries appear in the main menu area. These are your open tabs.
Note
You can freely switch between open tabs without losing your work – all unsaved changes are automatically backed up to the server.
What items open in a new “tab”? |
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Tip
🖱️ UI Protip
Ticket states are color-coded:
Closed Postponed (Marked as pending; no immediate action required.) New / Open (Ready for action.) Escalated (Requires urgent attention.) A pulsing dot means that a ticket has new activity since you last viewed it.
Drag and drop tabs to rearrange them.