Zammad (for Agents)
5.2
Basics
Zammad Glossary
What is a Ticket?
Finding Tickets
Servicing Tickets
Advanced Topics
Ticket Actions
Tabs
Working with Text Modules
Ticket Templates
Advanced Search
Macros
Suggested Workflows
Time Accounting
Keyboard Shortcuts
Extras
Customers
Organizations
Checking Your Stats
Secure Email
Shared Drafts
Live Chat
Caller Log
Profile & Settings
Knowledge Base
i-doit: Use Tickets to Track Company Property
GitHub / GitLab Integration
Zammad (for Agents)
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v: 5.2
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